Current Openings

Guest Service Associate

Position Overview: Guest Services Associates are highly motivated individuals who provide exceptional customer service during regular Museum hours and at special events. Guest Services Associates transact at the Admission Desk and Museum Store. They actively promote programs and events; respond to email, in person, and phone inquiries; collect and report on visitor metrics; and support other administrative tasks. Candidates should be team players capable of working in a fast-paced professional environment. Qualified applicants will have previous customer service experience and an interest in African American history and culture. The position requires attention to detail, punctuality, and availability on weekends and some evenings for events. As front-line ambassadors, The Guest Services Associate assists across in-person, phone, and online channels. 

Essential Functions:

  • Provide superior customer service to Charles H. Wright Museum guests.
  • Effectively communicate with both guests and Museum colleagues.
  • Work closely with volunteers, museum educators, and fellow staff.
  • Welcome and monitor school groups with Education Department.
  • Handle and reconcile daily admissions, store, and event sales.
  • Complete daily opening and closing activities.

Qualifications: 

  •  Customer service and/or hospitality experience
  •  Organizational skills with attention to detail
  •  Ability to multi-task and exercise good judgment
  •  Knowledge of POS software preferred
  •  Cash management skills required


PHYSICAL FACTORS:

  •  Stamina to be on feet as well as lifting and bending 
  •  The heavy lifting of up to 25 lb​s. or more

How to apply:
Interested candidates should submit (1) a resume and (2) a cover letter with salary requirements here. Please no phone calls.

Manager of Public Programs 


Position Overview: Under the general direction of the SVP of Programs develops, produces, and manages a robust series of high-caliber, high-profile, dynamic, captivating, and compelling programs for millennial and adult audiences.   These programs attract national attention and enhance the Wright Museum’s reputation as a lively forum where people of all ages can learn about African American history and culture.

Essential Functions:

  • Serve as a visionary, ambitious, highly creative, resourceful, and inspiring leader.
  • Acts as a creative and entrepreneurial catalyst for the Museum, exploring and producing robust ideas for exciting and impactful new educational opportunities, partnerships, and programs.
  • In collaboration with members of various departments, develops annual budgets and ensures that income targets are met, and expenses are kept within budget.  Prepares periodic budget revisions and other financial reports.
  • Regularly assesses staff performance and the department’s progress in meeting short-term and long-range objectives.
  • Builds the best Public Program team and ensures that productivity and consistently high-quality performance standards are maintained.
  • Creatively lead in creating and implementing programs, publications, and materials generated by the department to ensure that they are of the highest quality in terms of approach, content, and presentation. Serve as a member of the museum’s editorial board.
  • Ambitiously develop and oversee a full calendar of high-profile and impactful events.
  • Perform other tasks as assigned, including preparation of reports and presentations to the Board, funders, and others.

Qualifications: 

  • A bachelor’s degree in African American Studies or a related field and/or equivalent field-related experience in museum education, history, education, and/or the equivalent background derived from work experience
  • Five (5) or more years of demonstrated success developing and managing education programs in museums, education institutions, and/or other non-profit cultural organizations.
  • Budget management experience 
  • Strong written and oral communication skills
  • Ability to represent the museum at high levels and to lead a team of creative individuals.
  • Ability to manage several tasks simultaneously.
  • Regularly expected to take part in programs after the normal workday and in several annual large-scale events on weekends. 

How to apply:
Interested candidates should submit (1) a resume and (2) a cover letter with salary requirements here. Please no phone calls.

Corporate Sponsorships and Partnerships Manager 

Position Overview: The Charles H. Wright Museum of African American History’s Development Department is seeking a manager of  Corporate Sponsorships and Partnerships. As a DevelopmentDepartment member, this position is responsible for identifying, securing, and fulfilling corporate gifts,  sponsorships, and special events. Under the Vice President for Development direction, the Manager will work as part of cross-departmental teams to cultivate corporate investments in exhibitions, educational programming, events, and general operations. The Manager will steward corporate gifts from prospects through impact reporting.

Essential Functions: 

  • Support solicitation strategy for corporate funding prospects in partnership with Vice President of Development and President and CEO; 
  • Work with senior museum staff to shape sponsorship opportunities for major exhibitions,  public programming, festivals, and annual signature events; 
  • Assist with development of all corporate proposals, written solicitation materials, and project  budgets; 
  • Draft and negotiate terms of customized multi-level sponsorships packages and prepare  agreements with museum executive leadership; 
  • Provide support to corporate event rentals sales; 
  • Contribute to planning and execution of special fundraising efforts by the Museum’s affinity  groups and board of directors; 
  • Represent the Development Department on cross-departmental special project teams with  curatorial, education, exhibition, and administrative staff; and 
  • Meet measurable goals and objectives for this area within established timeframes. 
  • Other duties as assigned. 

Qualifications and Requirements: 

  • B.A., M.A., or MBA desired
  • 3+ years of corporate fundraising, engagement, and sponsorship experience, ideally on a national scale. 
  • Progressive project management responsibilities and experience overseeing complex, deadline-driven fundraising events. 
  • Track record of success securing major corporate sponsorships. 
  • Familiarity with or experience working within the corporate sector(s) and keen understanding of the philanthropic, marketing, public relations, branding, digital, and special events needs of major corporations. 
  • Impeccable writing and speaking skills with the ability to communicate persuasively to senior executives and external groups. 
  • Experience creating original presentations for targeted audiences. 
  • Ability to manage multiple projects and meet deadlines. 
  • Demonstrated knowledge of and interest in African American history and culture. 
  • Facility with Social Media Communication, Microsoft Word, Excel, PowerPoint, and Raiser’s Edge. 

How to apply:
Interested candidates should submit (1) a resume and (2) a cover letter with salary requirements here. Please no phone calls.

 

Mission & Vision

Mission: to open minds and change lives through the exploration and celebration of African-American history and culture.

Vision: a world in which the adversities and achievements of African-American history inspire greater understanding, acceptance, and unity.

Equal Opportunity Employer

The Wright is an Equal Opportunity Employer, and as such, welcomes applications from individuals of all backgrounds, without regard to ethnicity, gender identity, age, or sexual orientation.

Get in Touch

Questions? Concerns? Get in touch with our team for answers.