Mission & Vision
Mission: to open minds and change lives through the exploration and celebration of African-American history and culture.
Vision: a world in which the adversities and achievements of African-American history inspire greater understanding, acceptance, and unity.
Current Openings
- Security Officer - Part Time
Security Officer - Part Time
Job Type: Part-time
Description
Under general direction of the Manager of Security Services, the Security Officer is responsible for general security for the Museum and its contents. The Security Officer also guards the Museum property against fire, theft, vandalism, and illegal entry. The Officer assists customers and responds to various inquiries and requests. The incumbent also takes on a primary role in the event of a medical emergency.
Requirements
Essential Functions:
- Secures Museum and its assets, collections and general contents
- Prohibits unlawful entry, both during and after standard Museum hours
- Provides general assistance to visitors and customers as needed
- Executes tactical aspects of special event security plans
- Patrol, periodically, exhibits, meeting rooms and immediate parking area
- Control access to parking lots
- Examine doors, windows, and gates to determine that they are secure
- Provide first aid and other assistance to injured staff or visitors, including contacting EMS and preparing incident reports
- Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked
- Observe departing personnel to guard against theft of company property
- Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons
- Permit only authorized persons to enter property during off hours
- Accept and record time of any deliveries as is appropriate
- Record data such as property damage, unusual occurrences, accidents or injuries, and completes incident report for use of supervisory staff
- Other duties as assigned
Requirements:
- High School Diploma or GED required
- Previous experience in a security or law enforcement capacity is desired
- Exposure to a similar destination customer service environment
- Experience in a gallery or museum setting is desirable
- First Aid and AED certification is desired
- Physical Factor/Working Conditions
- Must be able to sit and stand for extended periods of time
- Must be able to lift 25 lbs.
- May require work on nights and weekends and possibly holidays
Salary Description: $15 - $17 per hour
- Manager of Individual Engagement
Manager of Individual Engagement
Job Type: Full-time
Description
Position Overview:
The Manager of Individual Engagement at The Wright drives member retention, acquisition, and satisfaction by developing strategies to foster deep, personalized connections with members. This position manages the full member lifecycle—from onboarding to renewal—while analyzing engagement data, enhancing member value, and overseeing daily operations and communications. In addition, this position strengthens nonprofit revenue by developing strategies to attract, retain, and steward individual donors. This position reports to the Vice President of Development. This position may supervise staff and interns.
Key Responsibilities:
- Retention & Recruitment: Develop and execute strategies to increase the membership base and increase retention rates.
- Individual Engagement: Create personalized, high-touch experiences for members and individual donors, ensuring consistent, positive interactions across all channels.
- Onboarding & Support: Guide new members through onboarding, serving as a primary point of contact to ensure they utilize member benefits.
- Data Analysis, Reporting & CRM Management: Monitor membership workflows, analyze member and individual donor engagement data, and track metrics to identify opportunities for improvement. Maintaining donor databases, tracking portfolio activity, and using data to inform engagement strategies.
- Strategy Development: Align membership and individual donor initiatives with organizational goals and develop strategies for member and individual donor cultivation and satisfaction.
- Technology Utilization: Manage and maintain member and donor records within CRM systems.
- Donor Cultivation & Strategy: Developing and executing strategies for annual and mid-level giving, including identifying new prospects and nurturing existing relationships.
- Donor Communications: Managing stewardship efforts, including donor newsletters, personalized communication, and fundraising appeals.
- Relationship Management: Directly interacting with donors, conducting meetings, and ensuring high-quality donor experiences.
- Collaboration: Working with internal divisions and departments, and program teams to align donor engagement with organizational goals.
- Other duties as assigned
Requirements
Qualifications:
- Bachelor’s degree or higher preferred
- 3+ years of development, fundraising, membership and donor relations.
- Progressive project management responsibilities and experience overseeing complex, deadline-driven fundraising events.
- Track record of success in building relationships leading to membership or individual donations to meet organizational goals.
- Impeccable writing and speaking skills with the ability to communicate persuasively to senior executives and external groups.
- Experience creating original presentations for targeted audiences.
Salary Description: $65K - $75k Annually
Equal Opportunity Employer
The Wright is an equal opportunity employer and values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, record of arrest or conviction, or any other characteristic protected by applicable law.
Questions? Get in touch!