Jobs

Application Process

Interested candidates should be prepared to submit a resumé and a cover letter (with salary requirements) to The Wright's Human Resources office. Apply using our Paylocity system, accessible below. Please, no phone calls.

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Current Openings

Building Engineer

The Wright seeks a permanent, full-time Building Engineer. This position is eligible for benefits through the museum.

The Building Engineer will oversee the installation, repair, maintenance, and operation of the museum's mechanical, electrical, and environmental controls, as well as its HVAC systems. Routine skilled and semi-skilled tasks are guaranteed.

Responsibilities & Requirements

  • Strong electrical background and experience preferred
  • Install, maintain, operate, and repair mechanical and electrical equipment and systems
  • Ensure proper operation of systems in compliance with required regulations and codes
  • Test, maintain, and evaluate museum equipment
  • Inspect and repair pumps, fans, valves, and motors to ensure proper operation of the facility equipment and systems
  • Perform all duties in a safe manner, in accordance with established work standards
  • Comply with all company policies and procedures, adhering to organization standards of business ethics and conduct
  • Be a team player committed to working in a quality environment
  • Willingness to perform other duties as assigned

Required Education & Experience

  • Must possess a City of Detroit First-Class Refrigeration Operator's License
  • Must have 5+ years of experience maintaining commercial HVAC systems
  • Must have good verbal and written communication skills
  • Must be able to work any shift, including weekends, and to be on call in the event of emergencies

PHYSICAL CONSIDERATIONS

  • Must have the ability to stand on your feet for hours on end
  • Must have the ability to lift and bend continually
  • Must have the ability to climb ladders
  • Expect routine heavy-lifting of 50 pounds or more

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Guest Services Associate

The Wright seeks a permanent, part-time Guest Services Associate. These highly motivated individuals provide exceptional customer service during regular museum hours and at special events.

As frontline ambassadors for the museum, Guest Services Associates provide assistance on the phone, over the Internet, and in person to museum visitors.

Qualified applicants will be team players with previous customer service experience, as well as a demonstrated interest in African-American history and culture.

Responsibilities & Requirements

  • Process tickets for all visitors, including for schools and other groups touring the museum
  • Offer outstanding customer service, cultivating a friendly, welcoming, and informative environment for museum visitors
  • Develop a working knowledge of museum operations, as well as its history, exhibitions, and membership program in order to provide accurate information to visitors
  • Promote membership opportunities to interested visitors
  • Perform daily register opening and closing procedures in accordance with company policy and procedure
  • Prepare nightly paperwork for accounting department
  • Replenish brochures, pamphlets, and flyers to exhibitions
  • Field phone calls to the museum and redirect them to the proper party

Required Education & Experience

  • Two or more years of customer service experience
  • One or more years of experience as a cashier in a fast-paced environment
  • Experience in membership sales a plus
  • Proficiency in data entry and knowledge of database and Microsoft Office a plus
  • Excellent customer service skills and attention to detail, as well as an ability to problem-solve
  • Must be productive and approachable while working in a public space
  • Must have a positive attitude and a strong desire to learn about African-American history and culture
  • Must possess excellent verbal and written communication skills
  • Must be comfortable working with the public

    Apply Now

    Mission & Vision

    Mission: to open minds and change lives through the exploration and celebration of African-American history and culture.

    Vision: a world in which the adversities and achievements of African-American history inspire greater understanding, acceptance, and unity.

    Equal Opportunity Employer

    The Wright is an Equal Opportunity Employer, and as such, welcomes applications from individuals of all backgrounds, without regard to ethnicity, gender identity, age, or sexual orientation.

    Get in Touch

    Questions? Concerns? Get in touch with our team for answers.